WORKFORCE PRO

Responsibilities:

• Identify and bring in new distributors and project partners in local markets.

• Build stronger relationships and grow existing distributors and project partners to become our customers who will carry our full solution in all their projects.

• Achieve monthly sales target.

• Visit customers to explore new business growth opportunities.

• Respond promptly to customer complaints and work out winning solutions.

• Coordinate with internal departments to ensure customer's issues/ requests are resolved satisfactorily and promptly.

• Take the lead in ensuring all customer business interaction & experience with MAG provides them "Peace of Mind".

• Manage and monitor sales activities and results.

• Follow-up payment with the customer.
 

Job requirement:

• Candidate must possess at least a Diploma/ Advanced/ Higher/ Graduate Diploma, bachelor’s degree in business administration/ Electrical and Electronic/Mechatronic/ Business Management or equivalent.

• At least 3 years of experience in sales

• Preferable those having experience in managing dealers will be added an advantage.

• Candidates fluent in Mandarin are preferred as the role requires the candidate to deal with Mandarin-speaking customers.

• Excellent verbal and written communication skills in English.

• Strong business acumen, selling sense, lateral thinking, creativity, and technical common sense.

Responsibilities:

• Participate in custom enterprise application development and maintenance for large corporations both within Asia and worldwide.
• Participate in all phases of the software development life cycle.
• Conduct software analysis, programming, testing, and debugging.
• Maintain and support application post-implementation activities.
• Support continuous improvement activities, which include troubleshooting, debugging, and upgrading existing software and applications.  To work closely with clients and ensure timely delivery of assigned tasks.

Requirements: 

• Applicants with experience in projects and exposed to the full system development life cycle, object-oriented programming, integration with middle ware, and usage of database systems would be advantageous.
• Preferably with minimum 4 years of Back-End Application Development experience, relevant to the following skill sets:  JAVA (J2EE/JEE)  Spring Boot frameworks, Hibernate, JSF, Struts,  SQL, HTML, CSS, and JavaScript.
• Strong problem-solving skills.
• Possess at least a Degree in IT or equivalent.

Responsibilities:

• Sales performance- 10%
  • Monitor software product sales performance and address any drop or increase
• Communication - 15%
  • Collect market insight, latest trend and product feedback from internal, dealer and end user feedback to Product Manager
  • Translate software new functions to the story that can help sales team to sell effectively
  • Translate software new functions to the story that can help Marcom to promote effectively
  • Work with Product Manager to translate FRS to technical implementation for the programmer
  • Communicate all new software new functions, updates, bug fixes, and selling angles to internal and external
  • Design demo and training program for mini-seminars and events
• Innovation - 10%
  • Compare competitor software and propose innovation to differentiate and win
  • Get insight from the end user, dealer and sales team to solve real practical pain point
  • Strong business acumen and sales mindset to work with Product Manager in deriving strategy on how to sell our software
  • Execute and manage innovation project progress upon approval
• Software testing - 25%
  • Work closely with the programmer to perform functional and user experience tests to validate against FRS
  • Delegate and manage further detailed technical testing to technical dept.
  • Manage version control
• Support - 10%
  • Handholding sales and pre-sales to do demo presentations on software products.
  • Monitor all technical issue escalation from the tech team.
• Simple customization 15%
  • Liaise with stakeholders and Project Manager to understand requirements, generate FRS for simple customization and execute UAT
  • End-user training/documentation on customized functions
• Documentation - 15%
  • User manual, quick guide, video tutorial for software products
  • Official memo on bug fixes, patches, service pack and official release
  • Work with Marcom to update the sales kit (brochure/booklet) related to software.
    
     

Requirements:

• Minimum 3-5 years of experience in software sales or product management, with a focus on software solutions.
• Experience with managing product testing, innovation, and customization processes.
• Familiarity with sales tools, CRM software, and project management tools.
• Native or fluent in Mandarin (written and spoken) is essential for communication with Mandarin-speaking clients and partners.
• Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical audiences.
• Experience working with cross-functional teams (sales, product, development, marketing).
• Strong organizational and project management skills, with attention to detail and ability to prioritize.
• Collaborative team player with the ability to work cross-functionally and manage multiple stakeholders.