WORKFORCE PRO

Responsibilities:

• Sales performance- 10%
  • Monitor software product sales performance and address any drop or increase
• Communication - 15%
  • Collect market insight, latest trend and product feedback from internal, dealer and end user feedback to Product Manager
  • Translate software new functions to the story that can help sales team to sell effectively
  • Translate software new functions to the story that can help Marcom to promote effectively
  • Work with Product Manager to translate FRS to technical implementation for the programmer
  • Communicate all new software new functions, updates, bug fixes, and selling angles to internal and external
  • Design demo and training program for mini-seminars and events
• Innovation - 10%
  • Compare competitor software and propose innovation to differentiate and win
  • Get insight from the end user, dealer and sales team to solve real practical pain point
  • Strong business acumen and sales mindset to work with Product Manager in deriving strategy on how to sell our software
  • Execute and manage innovation project progress upon approval
• Software testing - 25%
  • Work closely with the programmer to perform functional and user experience tests to validate against FRS
  • Delegate and manage further detailed technical testing to technical dept.
  • Manage version control
• Support - 10%
  • Handholding sales and pre-sales to do demo presentations on software products.
  • Monitor all technical issue escalation from the tech team.
• Simple customization 15%
  • Liaise with stakeholders and Project Manager to understand requirements, generate FRS for simple customization and execute UAT
  • End-user training/documentation on customized functions
• Documentation - 15%
  • User manual, quick guide, video tutorial for software products
  • Official memo on bug fixes, patches, service pack and official release
  • Work with Marcom to update the sales kit (brochure/booklet) related to software.
    
     

Requirements:

• Minimum 3-5 years of experience in software sales or product management, with a focus on software solutions.
• Experience with managing product testing, innovation, and customization processes.
• Familiarity with sales tools, CRM software, and project management tools.
• Native or fluent in Mandarin (written and spoken) is essential for communication with Mandarin-speaking clients and partners.
• Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical audiences.
• Experience working with cross-functional teams (sales, product, development, marketing).
• Strong organizational and project management skills, with attention to detail and ability to prioritize.
• Collaborative team player with the ability to work cross-functionally and manage multiple stakeholders.